Professional Experience

Background & Expertise

June 2019 - Current

Internal Client Relationship Manager

Manage tasks, progress, and time allocation for team members and contractors.
Project manager- Manage the SEO, marketing campaigns, and lead generation projects.
Improving processes
Responsible for providing the team with direction and assuring quality control of work before passing it to the client.
Organize each client's project calendar, create a timeline, plan and assign tasks, and completion dates. Publish for teams.
Ensuring all tasks are updated and reports are communicated.
Basecamp organization.
Ensuring all KPIs, monthly reports, and statistics are provided as required for internal departments and for clients.
Tools and apps troubleshooting.
Managing processes.
Translation of information between different parties.
Attend client-facing and internal meetings.
Team time management: Making sure the time is being used effectively.
Project budgeting and approximation.

September 2021 - Current

Pulling clients reports
Pulling payroll
Development of project documentation
Leading digital and Marketing projects across the organization
Manages multiple and varying projects simultaneously.
Manages tasks, progress, and time allocation for team members and contractors.
Uses PM tools to visualize and share progress and updates on all current projects to ensure delivery dates.
Uses video conferencing tools to engage an international team of creatives and engineers.
Responsible for prioritizing and adding project tasks as they arrive daily in order to maintain a full view of all projects at all times.

October 2021- Current

June 2019 - August 2022

Book keeping
Administrative tasks
Business analysis
QA
Quality management
Software analysis
Project management: Defines and manages the lifecycle from project initiation to execution. Manage technology and digital projects
Account management
Ducorp Profile Link

January 2020 - June 2021

July 2020 - May 2021

July 2016 - May 2021

July 2020 - May 2021

What I’ve Learned

CISCO- CCNA 1-4, Kenyatta University
PRINCE2® Project Management - Practitioner!
Scrum Development
Diploma in Software Project management
Scrum Master training
Agile Master training
Scrum project owner training
Management and Leadership- (Queensland university) – Future learn
Introduction to Management: Analysis & Strategies
Fundamentals of Project Management – Alison Certificate
Bio Printing- Future Learn
Business Entrepreneur - Future Learn
Marketing and Marketing Strategies- Open2Study
Artificial Intelligence and Designs- Open2Study
Food Processing Technology and Quality of Food – Alison Certificate
Food Safety and Hygiene in the Catering Industry – Alison Certificate
Advancements in food processing and Nanotechnology – Alison certificate
Diploma: Working in the Food Industry – Alison Diploma
Industrial Biotechnology- (offered by University of Manchester)
Humanitarian communication: Addressing key challenges (by University of Geneva)
Supporting Individuals with Intellectual Disabilities and Mental Illness
ISO 9001:2015 - Quality Management System (QMS)
ISO 45001:2018 - Principles of Occupational Health and Safety Management Systems
Diabetes- The essential facts