01The Situation
Berri Clear Skin, subsequently rebranded as Trinoli, coordinating digital and customer-facing work.
CLIENT STORY · Past
Berri Clear Skin → Trinoli
Customer and community operations around a beauty brand through a rebrand period.
02Lucy’s Role
Remote Community Manager / Digital Operations
03What I Actually Did
- Customer/community communication and influencer coordination
- Content planning, product communication and digital campaign execution
- Audience/feedback monitoring and coordination across fulfillment, marketing and customer service
04The Outcome
The scope of work is documented above. A specific outcome or measured result has not yet been confirmed for publication.
05What They Said
Work first. Quotes when approved.
No approved testimonial is published for this relationship.
Limited public evidence. This story documents the engagement scope.
06Related Work
Could your team use this kind of support?
Different questions. A clearer next step.